Most service operations focus on closing tickets. ServiceStation goes further by helping you understand where profits are made, where margins leak, and how every service interaction contributes to growth. The Profit Center brings pricing, costs, commissions, and performance together in one place.
The Profitability Blueprint: Results in Real-Time
See how every service activity translates into profit, with real-time visibility across your entire service ecosystem. Here's how you track profit at every level.
Per Service Request
- Margin % per job
- Actual vs estimated cost
- Discount
- Impact on profitability
- Warranty vs paid service split
Per Technician & Team
- Average profit per job
- Cost variance by technician
- First-time-fix impact on margins
- Incentive vs profit contribution
Per Service Category
- Margin range by service type
- Repeat visit cost impact
- Parts-to-labor cost ratio
- High vs low margin service comparison
Per Location or Franchise
- Location-wise profit contribution
- Cost leakage percentage
- SLA adherence vs margin correlation
- Branch-to-branch performance benchmark
Result: Know exactly which services scale profitably — and where margins are being quietly lost.
